FAQ - Frequently asked questions

Can I customize the site design?
Yes, you sure can. Once you purchase the template, adding your own flair to the site design is easy using Squarespace’s drag and drop interface and built in...
Thu, 8 Aug, 2019 at 6:20 PM
Do I need my own hosting and domain name?
Nope! All Squarespace accounts include hosting, and all annual paid accounts include a free custom domain for hassle free setup. In case you already have yo...
Thu, 8 Aug, 2019 at 6:24 PM
How do I install my template?
Within 24 hours of your purchase, you will receive your website template in your Squarespace account that is identical to the demo one. It's already pre...
Thu, 31 Oct, 2019 at 7:17 PM
What is Custom Expert Setup?
Custom Expert Setup is our additional service for those who don't have time to customize their new template or just really don't want to put the wor...
Thu, 8 Aug, 2019 at 6:34 PM
Do you offer any type of template support?
Of course! We offer 6 month template support the day after purchase. We can help with any issues related directly to the template itself. We are unable to a...
Thu, 31 Oct, 2019 at 7:26 PM
Do I need to know code?
Nope! We’ve worked hard to make our themes as easy to use as possible – Squarespace's step by step knowledge base will help you if you stumble, otherwise...
Thu, 8 Aug, 2019 at 6:56 PM
Can I add a shop and blog?
Of course! All of our Squarespace templates are compatible with Squarespace’s commerce and blog features and are designed to match perfectly.
Thu, 31 Oct, 2019 at 7:32 PM
Can I add my own logo, fonts, colors?
Absolutely! It’s super easy to add in your own logo, images and text, or change the colors and fonts.
Thu, 8 Aug, 2019 at 6:58 PM
Do I need a knowledge of Squarespace?
Not at all – whether you’ve used Squarespace before or are new to it, we'll share all necessary how-to manuals and everything you need to know to master ...
Thu, 8 Aug, 2019 at 6:59 PM
I have customized my website, but I'm not sure everything is working as it should. Can you check it and fix anything that might need fixing so it works properly?
Definitely. We offer a one time Check & Repair service (for USD 99) for your purchased website template and we will make sure everything is working as i...
Thu, 8 Aug, 2019 at 8:40 PM